Privacy Policy

Welcome to TruOrigin. We value your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how TruOrigin collects, uses, stores, processes, and safeguards information when you access or use our website, platform, services, and related digital experiences.

By using TruOrigin, you acknowledge and agree to the practices described in this Privacy Policy.

1. Introduction

TruOrigin is a product-information and evidence-organization platform designed to improve the accessibility, structure, and presentation of product-related information. This Privacy Policy applies to all visitors, users, businesses, partners, and individuals interacting with TruOrigin services, websites, product pages, and related systems.

We are committed to handling information responsibly and transparently while maintaining reasonable safeguards to protect user and business data.

2. Information We Collect

2.1 Information You Provide Directly

We may collect information that you voluntarily provide when interacting with TruOrigin, including but not limited to:

• Full name
• Email address
• Company or business name
• Contact details
• Product-related documents
• Claim-related information
• Supporting evidence or uploaded files
• Messages, feedback, or support inquiries
• Form submissions
• Demo requests
• Partnership inquiries

2.2 Automatically Collected Information

When you access or use TruOrigin services, certain information may be collected automatically, including:

• Device information
• Browser type and version
• Operating system
• IP address
• Geographic region
• Website interaction data
• Session duration
• Referral sources
• Click activity
• Cookies and analytics data

2.3 Information From Third Parties

We may receive information from:

• Brand partners
• Service providers
• Analytics providers
• Ecommerce integrations
• Publicly available sources
• Existing product-information systems

3. How We Use Information

TruOrigin may use collected information to:

• Provide and maintain platform functionality
• Improve website performance and user experience
• Structure and present product-related information
• Organize submitted claims and supporting details
• Support evidence review workflows
• Generate customer-facing product-information experiences
• Respond to inquiries and support requests
• Analyze platform usage and engagement
• Improve security, reliability, and fraud prevention
• Communicate updates, announcements, and service-related notices
• Develop future features and integrations

4. Product Information & Evidence Handling

Documents, claims, supporting materials, and evidence uploaded or submitted to TruOrigin may be processed to:

• Structure product information clearly
• Connect claims with supporting materials
• Improve accessibility of product-related information
• Generate customer-facing product-information views
• Support internal review workflows
• Improve consistency and presentation of submitted information

TruOrigin does not claim ownership of customer-submitted materials, documents, product claims, or supporting evidence.

Responsibility for submitted claims, documents, and their accuracy remains solely with the respective product owner, brand, manufacturer, or submitting party.

5. Disclaimer of Certification or Validation

TruOrigin provides informational and evidence-organization services designed to improve clarity and accessibility of product-related information.

Unless explicitly stated otherwise, TruOrigin does not independently:

• certify products
• guarantee accuracy
• scientifically validate claims
• provide regulatory approval
• provide legal or medical certification
• endorse products or manufacturers

Information presented through TruOrigin should not be interpreted as medical, scientific, legal, regulatory, or professional advice.

Users are encouraged to independently evaluate products and consult relevant professionals where appropriate.

6. Cookies & Analytics

TruOrigin may use cookies, analytics tools, and similar technologies to:

• Improve user experience
• Understand website performance
• Monitor traffic and engagement
• Analyze feature usage
• Improve platform functionality

Users may manage or disable cookies through browser settings, although certain platform features may not function properly if cookies are disabled.

7. Data Sharing

We do not sell personal information.

We may share information only in limited circumstances, including:

• Trusted infrastructure or service providers
• Hosting and analytics providers
• Legal authorities where required by law
• Business partners when authorized
• Security, fraud-prevention, or compliance purposes

Any shared access is limited to operational necessity.

8. Data Storage & Security

TruOrigin implements reasonable administrative, organizational, and technical safeguards intended to protect information from unauthorized access, misuse, disclosure, alteration, or destruction.

However, no digital platform, transmission system, or storage method can guarantee absolute security. Users acknowledge and accept these inherent risks when using online services.

9. Data Retention

We retain information only for as long as reasonably necessary to:

• operate the platform
• fulfill legitimate business purposes
• comply with legal obligations
• resolve disputes
• maintain security and integrity

Retention periods may vary depending on the nature of the information and applicable legal requirements.

10. User Rights

Depending on applicable laws and user location, individuals may have rights to:

• Access personal information
• Correct inaccurate information
• Request deletion of eligible data
• Withdraw consent where applicable
• Request data portability
• Object to certain processing activities

Requests may be submitted through the contact information provided below.

11. Third-Party Links & Services

TruOrigin may contain links to external websites, integrations, platforms, or third-party services.

We are not responsible for the privacy practices, policies, security, or content of external services. Users should review the privacy policies of third-party platforms independently.

12. Children's Privacy

TruOrigin services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been submitted without appropriate consent, we may take steps to remove such information.

13. International Access

Users accessing TruOrigin from different regions acknowledge that information may be processed, transferred, or stored in jurisdictions where data protection laws may differ from those of their location.

14. Policy Changes

We may update or modify this Privacy Policy periodically to reflect operational, legal, or platform changes.

Updated versions will be published on this page with a revised Effective Date. Continued use of TruOrigin after updates constitutes acceptance of the revised policy.

15. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your information, please contact us:

TruOrigin

Email: info@truorigin.in

Website: www.truorigin.in